Terms and Conditions

Welcome to Triumph Football. By enrolling in our programs or booking our services, you agree to the following Terms and Conditions. These terms are designed to ensure a safe, structured, and high-quality environment for all players and staff.

1. Bookings and Enrolment

  • Registration: All participants must be registered via our official website or booking platform prior to attending any session.

  • Accuracy: It is the responsibility of the parent/guardian to provide accurate medical, contact, and emergency information during the registration process.

2. Fees and Payments

  • Payment Timing: Fees for Academy, 1-on-1 sessions, and Group Sessions must be paid in full prior to the commencement of the program unless a formal payment plan has been agreed upon.

  • Birthday Parties: A non-refundable deposit of 30% is required to secure your booking date. The remaining balance is due 7 days prior to the event.

  • Pricing: Triumph Football reserves the right to review and amend pricing. Any changes will be communicated with reasonable notice.

3. Cancellations and Refunds

  • General Sessions: Refunds are not typically provided for missed sessions. At the discretion of Triumph Football, a "make-up" session or credit may be offered if 24 hours' notice is provided.

  • Holiday Clinics & Birthday Parties: Cancellations made within 7 days of the event may forfeit the full fee or deposit due to staffing and resource allocations.

  • Coach Cancellation: If Triumph Football must cancel a session due to coach illness or unforeseen circumstances, a full credit or refund for that session will be issued.

4. Weather and Safety

  • Wet Weather: Sessions generally proceed in light rain. In the event of extreme weather (lightning, torrential rain, or heat exceeding safe playing margins), Triumph Football will notify parents via SMS/Email at least 60 minutes prior.

  • Safety Standards: As an educator-led organisation, we prioritise safety. We reserve the right to remove any participant whose behaviour consistently endangers themselves or others.

5. Medical and Liability

  • Physical Readiness: By enrolling, you confirm that the participant is physically fit to engage in high-intensity football activities.

  • Injury Waiver: While all sessions are led by qualified staff (including Level 1 Sports Trainers), football carries inherent risks. Triumph Football, its directors, and staff are not liable for personal injury, loss, or damage to property sustained during sessions.

  • Emergency Care: In the event of an emergency, you authorise Triumph Football staff to seek necessary medical attention at your expense if a parent/guardian cannot be reached.

6. Photography and Media

  • Triumph Football may take photos or videos during sessions for promotional use (website, social media, marketing).

  • Opt-Out: If you do not wish for your child to be photographed, you must notify us in writing via email at triumphfootballau@gmail.com

7. Code of Conduct

  • Players: Expected to show respect to coaches, teammates, and equipment, aligning with our philosophy of "personal growth on and off the pitch."

  • Parents: Expected to maintain a positive and supportive sideline environment. Triumph Football maintains a zero-tolerance policy for verbal abuse toward staff or participants.

8. Privacy

  • Your personal data is handled in accordance with the Privacy Act 1988. We do not sell or share your information with third parties for marketing purposes.